Enhanced health standards

As we look ahead to traveling in the age of COVID-19, health and wellness will have a critical influence in how we will design and operate programs. Your safety and well-being has never been more important than it is today.

These updated hygiene measures and industry-leading standards are part of EF’s Safety Assurance commitment, which also includes EF's worldwide network, global and domestic safety teams, and EF’s Safety and Protection offerings. Together, our commitment is designed to ensure that you can enroll and travel with confidence.

Enhanced measures for confident travel

 

We’re proud to have earned the World Travel & Tourism Council’s Safe Travels stamp—the world’s first-ever global safety and hygiene stamp for Travel & Tourism, designed specifically to address COVID-19 and similar outbreaks. Additionally, we received a TOURCARE stamp from the United States Tour Operators Association, an international travel and tourism association and fellow recipient of the Safe Travels stamp. This TOURCARE stamp further recognizes the proactive measures we’re taking to protect the well-being of our travelers.



Preparing for your program

All travelers will receive information about local COVID-19 guidelines and regulations expected to be in place during their program. Travelers should closely monitor their health in the time leading up to their program.



COVID-19 Safe Traveler Agreement
In order to maintain as safe of an environment as possible, all travelers will be required to complete a COVID-19 Safe Traveler Agreement. You will have access to the agreement at 30 days prior to departure on your traveler secure site.
See the agreement
Pre-program testing
All travelers are required to take a rapid at-home COVID-19 antigen test within 24 hours of their flight’s departure—or a COVID-19 PCR or supervised/telehealth antigen test within 72 hours of their flight’s departure—and bring proof of their negative result with them on their program. Any costs associated with testing are the responsibility of the traveler; however, many states and local communities offer free testing resources. Travelers will need to be prepared to show proof of their negative test as required throughout their program. Some countries may have specific tests and testing timelines that are more stringent. If your destination has different requirements, EF will notify you closer to your scheduled departure.
Vaccines
Some countries, suppliers and/or airlines may require proof of vaccination. Our offices around the world are continuing to monitor destination-specific information, and we will provide guidance on what may be required in order to travel closer to a group’s departure date, since regulations are changing so rapidly.

Program experience while abroad

We do everything we can to maintain the integrity of our program experiences, and our travelers’ safety comes first. If we need to adjust an itinerary to, say, avoid a crowded location at a peak time or follow local health and safety guidance, we’re able to do so quickly and easily. Our on-the-ground presence in the areas where we travel means we’re continuously working with our local partners, such as special sites and restaurants, to provide as safe an experience as possible.



Global partnerships
We have strong, long-established relationships with some of the largest airline, hotel, and transportation companies, global governmental agencies, and health organizations. These partnerships, along with our leadership roles in major industry organizations, mean that we are actively shaping new worldwide health and safety standards.
EF's COVID Care Promise
While abroad, our EF COVID Care Promise is provided to all groups. If a traveler is diagnosed with COVID-19 while on an EF program, or if a traveler or group is not diagnosed with, yet is required to quarantine on account of, COVID-19 while on an EF program, EF will provide or arrange for assistance, consistent with local requirements, at no additional expense to the travelers. See full details here.
Illness on your program
If a traveler is diagnosed with COVID-19 while on their program, the traveler diagnosed with COVID-19 will be required to isolate based on the guidance of the destination they are in. The remainder of the program group will be required to quarantine on their program and adhere to testing guidelines for COVID-19, in accordance with local guidelines. As a reminder, EF’s exclusive COVID Care Promise is provided to all groups to offer support in this instance.
Masks & hand sanitizer on program
Masks must be worn if required by local regulations and will be required on the coach bus in all destinations. We will continue to evaluate this policy over the coming months as guidance adjusts. We do ask that travelers bring their own face masks on their program, as well as their own personal hand sanitizers. However, Tour Directors will have a supply of disposable face masks and hand sanitizer available should someone in the group need them. In addition, hand sanitizer will be available in hotels and restaurants, and on your group’s private motorcoach.
Hotels
We partner with hotels that practice enhanced safety measures such as frequent cleaning of common areas and thoroughly disinfecting rooms between guests.
Private motorcoach
Your private coach will be thoroughly cleaned daily, and high-touch areas will be wiped down throughout the day. Bus drivers will be trained by vetted suppliers in best practices to provide the safest possible environment.
Tour Director & local staff
All our local staff, including your expert Tour Director, will be ready to explain guidelines in the destinations you are traveling to. Your Tour Director and our Safety and Incident Response Team are trained on how to support travelers should you or your students feel ill during your trip.
Returning home
Currently, the U.S. State Department requires that all travelers entering the U.S. from abroad provide proof of a negative COVID-19 test administered no more than 1 day before boarding a flight to the U.S, or a doctor’s note certifying proof of recovery from COVID-19 within the last three months. As it gets closer to your departure date, EF will provide more information about facilitating the testing process. Any costs associated with testing are the responsibility of the traveler.

Looking ahead

As we enhance and innovate on our own health and safety protocols, we’ll continue to monitor guidance from the U.S. Centers for Disease Control and local and federal authorities worldwide. We will incorporate new procedures where appropriate as part of the comprehensive safety measures that are standard on every EF program.

Ask an expert

As part of our comprehensive commitment to your safety, EF has a dedicated Safety and Incident Response Team that help drives our ongoing and holistic safety approach. Here are some commonly asked questions, answered by members of our team.


Country reopening insights

As your partner in international education, we are committed to providing ongoing updates of situations around the world. Explore the EU's interactive re-opening tool below for more information about countries' protocols, safety measures, and re-opening status. For countries outside of the EU, we recommend visiting that countries' state department website for specific information.

Explore the EU's tool

Have additional thoughts or questions? Connect with us.