Frequently Asked Questions: EF Future Travel Vouchers

 

How much will my Future Travel Voucher be worth?
A Future Travel Voucher protects your full investment. The amount you will receive is equivalent to 100% of everything you paid to EF for your original program, even including any non-refundable payments you made (like for the Global Travel Protection plan, if purchased).

What can my voucher be used for?
A Future Travel Voucher is your ticket to a new adventure with EF. We offer every imaginable way to see the world through our collection of culturally immersive language and travel programs. Depending on your age and interests, your voucher can be redeemed toward an experience on any of the following EF products:

EF Educational Tours
EF Tours for Graduated Seniors
EF Explore America
EF College Study
EF Gap Year
EF Ultimate Break
EF Go Ahead Tours
EF Language Schools 

Your voucher can also be redeemed for a majority refund at any time before September 30, 2022. For groups originally scheduled to depart between February 24 - May 28, 2020 you would receive all monies paid to EF, less $565; for groups originally scheduled to depart May 29-September 30, 2020 you would receive all monies paid to EF, less $500.

What if I enroll on a new program and need to cancel in the future?
We’ll make sure you’re covered on the off chance that happens. If you enroll on a new program using your Future Travel Voucher and end up needing to cancel, you will receive all of your money back, less $565 or $500 depending on your original program’s scheduled departure date and terms of your voucher, as long you cancel at least 95 days before your new departure date.

How long is my voucher good for?
Your Future Travel Voucher is valid through September 30, 2022. That means you have up until that time to complete your travel or to request a request a majority refund.

What if I transfer or sell my voucher to someone else?
You can absolutely do that. Many travelers have recouped their full investment by transferring or selling their voucher to someone in their family or school community who’s planning to travel. Please keep in mind when you transfer the Future Travel Voucher to a new participant, that the refund value of the voucher remains the same. Therefore the refund amount will never exceed the amount of money you had paid to EF for your original program less $565 or $500 depending on your original program’s scheduled departure date and terms of your voucher.

What can I apply the value of my Future Travel Voucher toward?
Your voucher can be applied to the cost of a future program or trip with EF, including optional excursions and the Global Travel Protection plan if you’d like to add those. Please note that vouchers can not be split between multiple travelers and any unused portion of the voucher will be forfeited.

How do I redeem my Future Travel Voucher for travel or for the refund option?
To redeem your voucher for one of EF’s travel or language programs simply follow the instructions below for the EF product you have chosen.

EF Educational Tours
Call 800-665-5364 to enroll

EF Tours for High School Graduates
Enroll online or call 800-766-2645

EF Explore America
Call 888-333-9756 to enroll

EF College Study
Call 877-485-4184 to enroll

EF Gap Year
Call 800-726-9746 to enroll 

EF Ultimate Break
Enroll online or call 800-766-2645

EF Go Ahead Tours
Call 800-590-1161 to enroll 

EF Language Schools
Call 800-992-1892 to enroll 


How long do I have to make a decision on how I would like to use my Future Travel Voucher?
We encourage you to talk with your family, your Group Leader, and your school to decide whether redeeming the voucher for a future travel opportunity, transferring/reselling the voucher to recoup your full investment, or redeeming the voucher for majority refund works best for you. In order to give you time to make a decision, you have until September 30, 2022 to use their voucher for travel or to redeem it for a refund of all monies paid less $565 or $500 depending on your original program’s scheduled departure date and terms of your voucher.

If I elect to redeem my voucher for a refund how long will it take for me to receive my refund?
You should expect to receive your refund approximately 6-8 weeks after you request it. Instructions on how to request a refund will be located on your electronic voucher. A copy of the voucher will be provided to you in the next two weeks.