Peace of Mind Programs

At EF, we understand that plans can change due to unforeseen circumstances. That's why we’ve created EF's exclusive Peace of Mind and COVID-19 Peace of Mind Programs.

Both of these programs are automatically included for all travelers on an EF College Study Program.


Peace of Mind Program

You can feel secure planning your trip knowing that your group has this added flexibility. Should the group wish to change your program for any reason, your Group Leader may choose from the following options which can be enacted on the group level:

45 days or more prior to departure:
  • Change the travel dates of your group's current program
  • Work with EF to modify your group's current program or find a new program
  • Cancel your program and all travelers will receive a transferable travel voucher in the amount of all money paid for the original program, less the $95 deposit and any other non-refundable fees
44 days or less prior to departure:
  • If any location(s) included in the group’s program itinerary is designated as a Travel Advisory Level 3 or 4 by the U.S. Department of State, your Group Leader may still choose any option from the section above
For complete details, please see our full Booking Conditions.


COVID-19 Peace of Mind Program

In addition to our standard Peace of Mind program, EF provides an exclusive COVID-19 Peace of Mind program for programs scheduled to depart between October 1, 2020 and September 30, 2022, to account for situations related to the COVID-19 pandemic. This program is automatically included for travelers within these departure dates and can be enacted at the group level and specific options can be implemented at the individual level. 

Until 95 days prior to the departure of your program’s original departure date, your Group Leader can enact the COVID-19 Peace of Mind program if proof of full vaccination against COVID-19 is required as a condition of travel or entry into a destination on your itinerary.  In that event, your Group Leader can choose one of the following options (referred to as “Group COVID-19 Options”):

  • Change the travel dates or program itinerary of your group's current tour; or
  • Cancel your program with each traveler receiving a transferable COVID-19 Future Travel Voucher for 100% of all money paid to EF; or
  • Cancel your program with each traveler receiving a cash refund for all of the money paid to EF less $500*

Individual travelers also have up until 95 days prior to their program’s original departure date to choose one of the following options if proof of full vaccination against COVID-19 is required as a condition of travel or entry into a destination on your itinerary and they either cannot or have elected not to become vaccinated (referred to as “Individual COVID-19 Options”):

  • Cancel off your program and receive or reinstate a transferable COVID-19 Future Travel Voucher for 100% of all money paid to EF; or
  • Cancel off your program and receive a cash refund for all of the money paid to EF less $500*

Between 94 to 45 days prior your program’s original departure date, your Group Leader can also enact the COVID-19 Peace of Mind program and choose among the Group COVID-19 Options if any of the following conditions (referred to as “COVID-19 Travel Events”) occur within that timeframe as a result of the COVID-19 pandemic:

  • a U.S. federal governmental authority has issued a travel ban or an order restricting travel to a location on your group’s itinerary;
  • a U.S. federal or state governmental authority has issued an order that would require a self-quarantine for travelers in your group upon return home from a location on your group’s itinerary;
  • a governmental order applicable to a location on your group’s itinerary would ban or restrict travel or require visitors to self-quarantine upon arrival; or
  • a newly imposed requirement is announced requiring proof of full vaccination against COVID-19 as a condition of travel or entry into a destination on your itinerary and travelers in the group either cannot or have elected not to become vaccinated

Individual travelers also have between 94 to 45 days prior to their program’s original departure date to choose among the Individual COVID-19 Option if any of the COVID-19 Travel Events occur within that timeframe as a result of the COVID-19 pandemic. 

If at 44 days or less prior to the departure of your program, travel restrictions, governmental orders, or other conditions related to the COVID-19 pandemic make it impossible or impracticable for EF to operate your program as scheduled or any of the COVID-19 Travel Events referenced are newly imposed such that a postponement of your program becomes necessary, then your Group Leader will be offered the same Group COVID-19 Options or travelers will have the same Individual COVID-19 Options referenced above.

*For travelers who had booked their program by redeeming a previously issued COVID-19 Future Travel Voucher, the cash refund option available will be based on the originally issued voucher terms (e.g., travelers who received a COVID-19 Future Travel Voucher for a program originally scheduled to depart between March 1, 2020 and May 28, 2020, may exchange their voucher for all monies paid less $565).

EF’S COVID-19 PEACE OF MIND PROGRAM TERMS & CONDITIONS

This COVID-19 Peace of Mind program is applicable to travelers on EF College Study programs scheduled to depart between October 1, 2020 and September 30, 2022. The benefits of the COVID-19 Peace of Mind program are available at the group level and for individual travelers. So long as the COVID-19 Peace of Mind program would apply, individual travelers can choose to cancel from their original program or revised program and receive a COVID-19 Future Travel Voucher to be used for future travel or exchanged for the cash refund option detailed above. Travelers missing any payment deadlines must pay any incurred late fees to qualify for this program. EF will make every effort to accommodate revised program requests. Revised programs must depart prior to September 30, 2023. If the revised program has a higher price than the original program, travelers will be required to pay the difference as a condition of traveling on the revised program. If the group does not travel on the original program, travel on a revised program, or if EF cannot accommodate a revised program request, the travelers will receive COVID-19 Future Travel Vouchers. Travelers cancelling from a revised program will be charged a cancellation fee based on the date that the original program was revised or the date of cancellation from the revised program, whichever is higher. COVID-19 Future Travel Vouchers will be issued in the amount of all monies paid by a traveler for the original program. COVID-19 Future Travel Vouchers are valid for the current and following travel year expiring on September 30, 2023 and may be exchanged during that time period for the cash refund option that the traveler was originally eligible to receive pursuant to the COVID-19 Peace of Mind program policy at the time of issuance. COVID-19 Future Travel Vouchers are transferable at the face value of the voucher to members of the traveler’s immediate family or community. The COVID-19 Future Travel Voucher is not a merchandise credit or a gift certificate.