Peace of Mind Programs

At EF, we understand that plans can change due to unforeseen circumstances. That's why we’ve created EF's exclusive Peace of Mind and COVID-19 Peace of Mind Programs.

Both of these programs are automatically included for all travelers on an EF College Study Program. For complete details, please see our full Booking Conditions.

Peace of Mind Program

You can feel secure planning your trip knowing that your group has this added flexibility. Should the group wish to change your program for any reason, your Group Leader may choose from the following options which can be enacted on the group level:

45 days or more prior to departure:
  • Change the travel dates of your group's current program
  • Work with EF to modify your group's current program or find a new program
  • Cancel your program and all travelers will receive a transferable future travel credit voucher in the amount of all money paid for the original program, less the $95 deposit and any other non-refundable fees
44 days or less prior to departure:
  • If any location(s) included in the group’s program itinerary is designated as a Travel Advisory Level 3 or 4 by the U.S. Department of State, your Group Leader may still choose any option from the section above

COVID-19 Peace of Mind Program

In addition to our standard Peace of Mind program, EF provides an exclusive COVID-19 Peace of Mind Program to account for situations related to the COVID-19 pandemic. This program is automatically included for all travelers and can be enacted at the group or individual level.

For programs scheduled to depart between October 1, 2020 and September 30, 2021, Group Leaders can enact the COVID-19 Peace of Mind program in the event that any of the following conditions occur as a result of the COVID-19 pandemic between 94 and 45 days prior to the program’s original departure date:
  • a U.S. federal governmental authority has issued a travel ban or an order restricting travel to a location on your group’s itinerary
  • a U.S. federal or state governmental authority has issued an order that would require a self-quarantine for travelers in your group upon return home from a location on your group’s itinerary
  • a governmental order applicable to a location on your group’s itinerary would ban or restrict travel or require visitors to self-quarantine upon arrival

If COVID-19 Peace of Mind is enacted, Group Leaders and individuals may choose one of the following COVID-19 options:
  • Change the travel dates or program itinerary of your group's current program; or
  • Cancel your program with each traveler receiving a transferrable COVID-19 Future Travel Voucher for 100% of all money paid to EF; or
  • Cancel your program with each traveler receiving a cash refund for all of the money paid to EF less $500