Our ongoing commitment to safety

Your students’ safety is our number one priority. That’s why we offer EF’s Safety Assurance commitment, a holistic approach to your wellbeing which consists of our worldwide network, global and domestic safety teams, new Safety and Protection offerings, and new health and wellness standards in alignment with the World Travel & Tourism Council.

Whether it’s a worldwide pandemic or a sprained ankle, a missed flight or confusing medical paperwork, we’ve seen it all over the course of our 55 years of experience. So, whatever happens, we’re ready and here for you.

Wherever you travel, EF is there

EF’s global presence is truly unmatched. We’re talking staff on the ground 365 days a year in over 50 countries. That means we have the local knowledge to keep our groups safe, and you’ll have friendly faces nearby to offer a helping hand (or a high five).

Safety teams, near and far

Leading the charge on student safety
In addition to following guidance from the U.S. Centers for Disease Control and local and federal authorities around the world, we’re also developing our own protocols to help keep your students healthy and safe. Our Safety and Incident Response Team—comprised of industry experts, healthcare experts, and even former FBI personnel—is ready to spring into action 24 hours a day, 365 days a year. And when they aren’t directly helping EF travelers, they’re actively innovating on and shaping the new worldwide standards for cleanliness and safety.
Behind-the-scenes support
In addition to our Safety and Incident Response Team, there’s a whole crew of people who work behind the scenes to ensure your program is safe—before and during your program. This team includes your dedicated Program Consultant, who knows you and your students, your expert local Tour Director who’s trained specifically for challenging situations and emergency or COVID-19 response, Program Experience Managers who source and book activities that comply with our safety standards, and many others.

Get to know them all.

New Safety & Protection offerings

So what do our safety teams have to show for themselves? A lot! We’ve been hard at work amending and adding policies to ensure that you can enroll and travel with confidence. New policies to complement our existing offerings like a $50 million liability coverage include enhanced Global Travel Protection Plans, modified Peace of Mind Programs, our COVID Care Promise, and more.

See our Safety and Protection offerings

Developing industry-leading standards

 

In addition to our new Safety and Protection offerings, we're putting new health and safety protocols in place, every day. Our new guidelines adhere to the global safety protocols from the World Travel & Tourism Council. The Safe Travels stamp is the world’s first ever global safety and hygiene stamp for the travel and tourism industry, designed specifically to address COVID-19 and similar outbreaks.

See our new health standards

We could talk about safety all day

Want to take us up on that? Just give us a call.